After receiving a bonus, I proceeded to complete the wager with the max cash out that was 100 USD.I proceeded to try and withdraw and was not able to since I had to renew my KYC data. I sent my documents and for a week I had no response untill it got to the day my bonus expired. My account was verified an hour or two after the bonus expired conveniently. I contacted support and I was told since the bonus expired they could not credit it. I was stolen 100USD because KYC took a week to start the process. They credited some pity 50 free spins in order to soften the issue. They told they could not credit the bonus but credited one?! Why not just credit me the 100USD I fairly wagered?Huge level of incompetence from the whole KYC and support side. I will not be playing in here ever again, and mind that I have been a user of Snatch for over two years and my account has a decent VIP status.
3237 people found this review useful
Hmm Lunaland where to start 🤔 first imma say there customer service is A1 on point 💯💯 they are fast an very nice. Oh an instead of 100sc all u gotta have with them is 50sc to redeem. I just started with them not long ago but I see a great future an friendship with them 🥰 I recommend everyone to give them a shot u will love it.
4357 people found this review useful
Let me tell you .since lately i have been playing a lot with them . When you compare gaming interface it is great or i would say excellent... But thr customer support ,,, this is where the team is class apart from other competitors.super fast withdrawals and a personal touch in every withdrawal my loyalty mansger richa.she is an asset .I would suggest all to try this site and see the difference
3968 people found this review useful
Great casino nice payouts
3281 people found this review useful