great games lots of fungreat customer service always helping very helpful very quick too respond!!
5611 people found this review useful
Well for starters they are taking forever to send me my winnings when I put in the request around 6:00 AM EST and it's now 3:00 PM and still nothing, and yes I know y'all have alot of customers but winnings should definitely be sent out in a timely manner! Y'all definitely need to work on your customer service agents as well and also the finance team to respond to emails in a timely manner and not just when they feel like it. Still have a help desk service ticket open for 72 hours for a double payment sent to same address and no one has contacted me through email to update me at all. I have sent in multiple emails trying to reach someone but no response. So for the record that's why I gave 2 stars. You guys really need to step your game up or you might start losing customers. I'm just saying. Thank you for your time. Have a great day!
7641 people found this review useful
Hey guys, what about that referral program? It sounds kinda cool and I have been waiting for it for quite a while. will it become available soon? i sure hope so
9905 people found this review useful
deposited in Club World Casino and played for a long time which it's something I like
2306 people found this review useful