I have play a lot of casino games online but all is make me bored but I never ever have that feel when I play BITGURUZ also service is fast to support all is good is this everyone don’t be wasting your times on other casinos come and try to join in this casino you will get new experience .

Scrooge is the best casino out there hands The Best I'll tell you!!

I have registered on 21st of July 2021. After depositing £1000 and winning over £8000 withdrawal for £8000 was requested. Instantly after hitting withdraw button I was sent email to verify my account by providing passport, driving licences, picture of bank card used for deposits and proof of address. On 23rd of July got email stating that verification was successful. After waiting further 3 days for withdrawal to be processed I contacted customer support via live chat just to get another email requesting my bank statement. Bank statement was sent but unfortunately not good as it didn’t show deposits made so I had to call my bank and request new statement up to date. After uploading new statement via website on Thursday 29th of July and waiting further 3 days for it to be verified I contacted customer support once again. As always people who supposed to help are clueless and cannot provide any information.
I’m sick of this and will be taking this further by getting Gambling Commission involved.
Practice used by this company is really doggy. I was told that this whole process is in place to protect my funds by making verification that payment method used for deposits and withdrawal belongs to me. However this only work one way as I cannot withdraw £8000 but they still allow me to make deposits of almost £9000 during verification process.
I would definitely not recommend them to anyone.

Well it's almost been a couple months and my winnings, I put in to have redeemed haven't been redeemed, still says we're processing your 10 dollar redemption, also asked support a couple times different times a question and they don't even respond anymore. Used to be my favorite platform but just don't know what to think anymore